Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cleric serves as an independent AI Site Reliability Engineer (SRE) that autonomously oversees, optimizes, and repairs software infrastructure without the need for human oversight. Acting as a collaborative AI partner, it seamlessly integrates with various existing tools, such as Kubernetes, Datadog, Prometheus, and Slack, to explore and diagnose production issues. By automatically managing alerts, Cleric enables engineers to dedicate more time to development rather than routine tasks. It efficiently evaluates systems simultaneously, providing insights in mere minutes, which would typically take hours to resolve manually. When faced with unfamiliar problems, Cleric formulates hypotheses and executes real-time queries with its integrated tools, only presenting conclusions once it is confident in its findings. With each investigation, Cleric enhances its capabilities by learning from actual outcomes and incidents. By the end of the first month, Cleric is equipped to manage approximately 20–30% of on-call responsibilities, empowering your team to prioritize problem-solving over monotonous alert triage. As a result, the overall efficiency and productivity of the engineering team can significantly improve.
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Slack
Yes
Azure Monitor
No
Confluence
Yes
Datadog
Yes
Google Cloud Platform
Yes
Grafana Cloud
Yes
JAMS Scheduler
No
Kubernetes
Yes
Microsoft Azure
No
Microsoft Teams
No
Integrations
Slack
Yes
Azure Monitor
Yes
Confluence
No
Datadog
No
Google Cloud Platform
No
Grafana Cloud
No
JAMS Scheduler
Yes
Kubernetes
No
Microsoft Azure
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cleric
Founded
2023
Country
United States
Website
cleric.ai/
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No