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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Description

To enhance outcomes, it is essential to recognize the whole patient, empower both patients and their care teams, and promote the scalability and efficiency of care management programs. Optum® Patient Care Management enables organizations to proactively and intelligently oversee patient care throughout the healthcare ecosystem, forming sustainable networks that facilitate genuine patient-centered care at every phase of the patient experience. By establishing intelligent workflows, automatically triggering essential tasks, and creating precise interventions along with individualized care plans, Optum Patient Care Management allows care managers to concentrate on critical issues that significantly influence care quality and costs. Through the aggregation and normalization of diverse clinical and claims data, along with an expanding array of sociodemographic, behavioral, and patient-reported information, Optum can provide a comprehensive, 360-degree view of every patient for whom care coordination is being conducted. This holistic approach ensures that care is not only comprehensive but also tailored to meet the unique needs of each patient effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avalon Laboratory System No 
CareBridge No 
InvisaClaim No 

Integrations

Avalon Laboratory System Yes 
CareBridge Yes 
InvisaClaim Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clearstep

Founded

2018

Country

United States

Website

www.clearstep.health/

Vendor Details

Company Name

Optum

Country

United States

Website

www.optum.com/business/solutions/provider/data-analytics/patient-care-management.html

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing No 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant Yes 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake Yes 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Remote Patient Monitoring

Dashboard No 
Data Import/Export No 
HIPAA Compliant No 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement Yes 
Patient Portal No 
Patient Records Management No 
Patient Surveys No 
Reminders No 
Virtual Visits No 

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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