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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Description

Global Health is a leader in digital health solutions for the Australasian healthcare industry. Our vision of "Connecting Clinicians and Patients" is built on innovation, consumer-centricity and connectivity. We have 35 years of experience in Healthcare IT and are committed to improving our products and services to the benefit of the sector. MasterCare's EMR system is the best for Mental Health, Drug & Alcohol, and Allied Health professionals. Enterprise architecture supports multiple departments, locations, and funder reports requirements. This streamlines the delivery of care and improves health outcomes. Global Health's products provide a variety of solutions to assist health businesses in being more efficient and providing excellent patient care. These include electronic medical records, patient admin systems and practice management systems. Secure messaging, patient engagement platforms, and patient health records.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NETSCOUT vSTREAM No 

Integrations

NETSCOUT vSTREAM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clearstep

Founded

2018

Country

United States

Website

www.clearstep.health/

Vendor Details

Company Name

Global Health

Founded

1985

Country

Australia

Website

www.global-health.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing No 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant Yes 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake Yes 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Remote Patient Monitoring

Dashboard No 
Data Import/Export No 
HIPAA Compliant No 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement Yes 
Patient Portal No 
Patient Records Management No 
Patient Surveys No 
Reminders No 
Virtual Visits No 

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition No 

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