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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Description

Formic's versatile technology facilitates the rapid and scalable collection of multichannel patient experience surveys, serving over 200 NHS and public sector clients to transform patient feedback into actionable insights, assist with GP revalidation, and lay the groundwork for both immediate and long-term enhancements in quality and service. Our patient experience software can be deployed onsite, hosted, or offered as a fully managed solution, ensuring data validation at the point of entry while providing swift, accurate, and reliable results across both paper and digital mediums. Supporting a variety of formats including paper, online, tablets, kiosks, and touchscreens, Formic is designed to synchronize surveys across different channels, ensuring that responses from multiple organizations are consistent and aggregated into a central database, simplifying the process of analysis for care providers in various health and care environments. This comprehensive approach not only enhances the accuracy of data capture but also significantly streamlines reporting procedures for healthcare professionals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clearstep

Founded

2018

Country

United States

Website

www.clearstep.health/

Vendor Details

Company Name

Formic Fusion

Founded

1998

Country

United Kingdom

Website

www.formic.co.uk

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Product Features

Electronic Data Capture

Audit Trail
CRF Tracking
Data Entry
Data Verification
Distributed Capture
Document Imaging
Document Indexing
Forms Management
Remote Capture
Study Management

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