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features
design
support

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Description

ClearlyRated assists B2B service providers in obtaining valuable client feedback that enhances client retention and sets them apart in the competitive landscape. With a decade of expertise in conducting satisfaction surveys for professional service organizations, the ClearlyRated team has eagerly observed the increasing impact of client satisfaction on purchasing decisions. However, closing the divide between client experiences and buyer impressions in the B2B sector presents significant challenges. Today's buyers increasingly depend on crowd-sourced insights to inform their choices, while clients have the power to broadcast their experiences and viewpoints widely. In such a climate, service providers may find themselves instinctively adopting a defensive mindset, opting for a command-and-control strategy to oversee client relationships and safeguard their brand reputation. This tendency can hinder the ability to foster genuine connections and engage in meaningful dialogue with clients.

Description

When preparing to implement an employee engagement survey, consider addressing the topics outlined in the examples below. The following sample questions are reflective of those found in the Focal ORG engagement survey. An effective employee engagement survey should encompass various themes, similar to those presented here. Typically, thorough questionnaires contain around 50 to 60 rating items, often utilizing a 5-point scale, alongside several open-ended questions designed to capture employees' insights, viewpoints, and recommendations. Conversely, shorter surveys, which include fewer than 20 questions, may not adequately uncover particular issues within the organization. While these brief surveys can effectively gauge overall employee engagement and satisfaction, they often leave organizations with more inquiries than resolutions regarding the factors influencing employee engagement or disengagement. Thus, investing time in crafting a detailed survey may yield more actionable insights for improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2900
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClearlyRated

Country

United States

Website

www.clearlyrated.com

Vendor Details

Company Name

Custom Insight

Founded

1998

Country

United States

Website

www.custominsight.com

Product Features

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Alternatives

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