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Description

ClearWork is an AI-powered automated discovery platform that eliminates the bottleneck between stakeholder knowledge and client deliverables — built for consulting firms and internal operational excellence teams running complex transformation engagements. Most discovery tools produce a snapshot. ClearWork produces something different: a living, structured knowledge base that updates as new sources are incorporated. AI-guided asynchronous interviews gather structured input from stakeholders at scale — voice and text — without requiring a consultant in the room. Every response is automatically synthesized and reconciled against the existing knowledge base, with proposed changes surfaced to human reviewers before they're accepted. The result is a system of record you can trust, not just a faster way to generate documents. From that validated base, ClearWork automatically generates the full discovery stack: process maps, requirements documents, standard operating procedures, and requirements traceability matrices — all linked to source, all updated when the underlying knowledge changes. Scope drift that would surface as a surprise in implementation is detected the moment it enters the system. For consulting firms, this means compressed timelines, standardized knowledge capture across project teams, and deliverables that stay current. For internal transformation teams doing business process mapping at scale, it means institutional knowledge that doesn't walk out the door. ClearWork is the transformation intelligence layer between what stakeholders know and what clients receive.

Description

Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Amazon Web Services (AWS) No 
Asana No 
Azure OpenAI Service No 
Bitly No 
Confluence No 
Dimension Labs No 
Drift No 
Freshdesk No 
Google Maps No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Microsoft Azure No 
Microsoft Graph No 
NiCE CXone Mpower No 
OpenAI No 
Stripe No 
Unblu No 

Integrations

Amazon Connect Yes 
Amazon Web Services (AWS) Yes 
Asana Yes 
Azure OpenAI Service Yes 
Bitly Yes 
Confluence Yes 
Dimension Labs Yes 
Drift Yes 
Freshdesk Yes 
Google Maps Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Microsoft Azure Yes 
Microsoft Graph Yes 
NiCE CXone Mpower Yes 
OpenAI Yes 
Stripe Yes 
Unblu Yes 

Pricing Details

$50/user/month
Pricing for internal teams running transformations begins at $50/user/month.

Pricing for consulting teams is based on projects to align with their business model starting at $500/project/month with unlimited users.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ClearWork

Founded

2025

Country

United States

Website

www.clearwork.io

Vendor Details

Company Name

Kore.ai

Founded

2013

Country

United States

Website

kore.ai

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation Yes 
Business Rules Management No 
Collaboration No 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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