Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Clear Slate is an intuitive help desk and ticketing solution that transforms emails (and optionally SMS) into organized support tickets through AI-enhanced workflows, enabling teams to efficiently capture, manage, categorize, and respond to customer inquiries; it generates tickets from your inbox with just a few clicks or through a specific support email, provides AI-driven response suggestions tailored from your knowledge base which you can modify and approve before dispatching, and includes analytics, custom categories, workflows, and collaboration tools that adapt as your organization expands. The platform integrates effortlessly with Gmail, employs secure authentication methods, encrypts customer information, allows for the creation and reuse of response templates and automated ticketing rules, prioritizes incoming messages, and supports APIs for additional automation capabilities. By centralizing support communications, Clear Slate significantly reduces the need for manual ticket creation and repetitive responses while intelligently prioritizing and categorizing incoming requests, ultimately enhancing team productivity and customer satisfaction. This comprehensive approach ensures that teams can focus on delivering exceptional support while streamlining their operational processes.
Description
The airSlate Academy will help you build your career in automation. You can improve your professional skills by completing free certification programs that cover a variety of topics. You can choose from basic courses in business and document processing to advanced certifications in automation deployment. Find the right course for you and take the next step in the digital age. You don't have to rush, you can complete any course at your own pace. airSlate is a tool that helps businesses automate every aspect of their business processes. airSlate offers a variety of tools that can be used to optimize the way a business works. This course is designed to give you hands-on experience with our end-to-end solution. airSlate has been proven to be useful in automating routine tasks and eliminating paper-based tasks. This course will help you understand the basics of task automation and the various types of Bot automation technology.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
No
Google Authenticator
No
Pricing Details
$29.17 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Clear Slate
Country
United States
Website
clear-slate.com
Vendor Details
Company Name
airSlate
Founded
2008
Country
United States
Website
www.airslate.com/academy
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Training
Academic / Education
Yes
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No