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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Clear Slate is an intuitive help desk and ticketing solution that transforms emails (and optionally SMS) into organized support tickets through AI-enhanced workflows, enabling teams to efficiently capture, manage, categorize, and respond to customer inquiries; it generates tickets from your inbox with just a few clicks or through a specific support email, provides AI-driven response suggestions tailored from your knowledge base which you can modify and approve before dispatching, and includes analytics, custom categories, workflows, and collaboration tools that adapt as your organization expands. The platform integrates effortlessly with Gmail, employs secure authentication methods, encrypts customer information, allows for the creation and reuse of response templates and automated ticketing rules, prioritizes incoming messages, and supports APIs for additional automation capabilities. By centralizing support communications, Clear Slate significantly reduces the need for manual ticket creation and repetitive responses while intelligently prioritizing and categorizing incoming requests, ultimately enhancing team productivity and customer satisfaction. This comprehensive approach ensures that teams can focus on delivering exceptional support while streamlining their operational processes.

Description

The airSlate Academy will help you build your career in automation. You can improve your professional skills by completing free certification programs that cover a variety of topics. You can choose from basic courses in business and document processing to advanced certifications in automation deployment. Find the right course for you and take the next step in the digital age. You don't have to rush, you can complete any course at your own pace. airSlate is a tool that helps businesses automate every aspect of their business processes. airSlate offers a variety of tools that can be used to optimize the way a business works. This course is designed to give you hands-on experience with our end-to-end solution. airSlate has been proven to be useful in automating routine tasks and eliminating paper-based tasks. This course will help you understand the basics of task automation and the various types of Bot automation technology.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Google Authenticator Yes 

Integrations

Gmail No 
Google Authenticator No 

Pricing Details

$29.17 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clear Slate

Country

United States

Website

clear-slate.com

Vendor Details

Company Name

airSlate

Founded

2008

Country

United States

Website

www.airslate.com/academy

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Product Features

Training

Academic / Education Yes 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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