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Average Ratings 18 Ratings
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Description
Clarity eCommerce is a modular, enterprise-grade e-commerce platform that was specifically designed for B2B organizations. Clarity eCommerce is fully scalable and simple to use. It helps users get to the website via smart marketing. It also ensures that the entire process from the product catalog to delivery of each order runs smoothly. The core capabilities of Clarity eCommerce include administrative tools, search engine optimization, business intelligence, and analytics.
Description
eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels.
Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.
API Access
Has API
API Access
Has API
Integrations
Cdiscount
ChannelEngine
Etsy
Gmail
Help Desk Migration
Instagram
Linnworks
Magento
PowerDialer.ai
PrestaShop
Integrations
Cdiscount
ChannelEngine
Etsy
Gmail
Help Desk Migration
Instagram
Linnworks
Magento
PowerDialer.ai
PrestaShop
Pricing Details
$10000.00/one-time
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity Ventures
Founded
2006
Country
United States
Website
www.Clarity-Ventures.com
Vendor Details
Company Name
eDesk
Founded
2012
Country
Ireland
Website
www.edesk.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
