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Description
Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.
Description
Verily Lightpath has been crafted to function as a proactive, highly personalized, and adaptable chronic care platform, driven by ongoing data integration and artificial intelligence. However, Lightpath is not merely a standalone technology; it is complemented by a robust team of health coaches and a skilled clinical workforce comprising endocrinologists, pharmacists, primary care physicians, nurses, and registered dietitians. This collaborative approach enables Lightpath to address various levels of health needs within one comprehensive solution tailored to individual member requirements. The platform's care modules and pathways are designed to be both dynamic and personalized, utilizing AI to evolve as a self-learning system. The primary objective is to assist members in reaching their health goals by fostering behavior change through swift feedback mechanisms. Consequently, Lightpath is well-equipped to help members navigate obstacles, whether in collaboration with their existing healthcare providers or through engagement with our expert clinical care teams. This multifaceted support structure aims to enhance the overall experience and outcomes for each member.
API Access
Has API
No
API Access
Has API
No
Integrations
Blue Triangle
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Clarity
Country
United States
Website
clarityssi.com
Vendor Details
Company Name
Verily
Founded
2015
Country
United States
Website
verily.com/solutions/lightpath-metabolic