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Average Ratings 0 Ratings
Description
Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.
Description
Our Guides leverage an innovative digital platform along with unique data models to connect with hard-to-reach members and maintain their engagement. By actively listening to these members and communicating in ways that resonate with them, Guides inspire and motivate individuals effectively. Members benefit from having a trustworthy companion and knowledgeable ally who possesses the understanding and tools necessary to help them tackle any obstacles they encounter. Reema is perceived as an AI-enhanced confidant, accessible via text around the clock. Utilizing insights derived from our data models, our Guides craft messages that target the appropriate individuals at optimal moments, employing the ideal communication style. This approach allows Reema to seamlessly integrate genuine human interaction with automated processes, making it both personable and scalable. By merging public data with our proprietary engagement metrics, Reema's data engine predicts which members might be at risk, enabling Guides to proactively engage and prevent expensive care by reaching out to those who may feel disconnected. Over time, this thoughtful engagement strategy not only transforms lives but also fosters improved health outcomes for members. Ultimately, the synergy of technology and human touch creates a powerful support system that drives meaningful change.
API Access
Has API
No
API Access
Has API
No
Integrations
Blue Triangle
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Clarity
Country
United States
Website
clarityssi.com
Vendor Details
Company Name
Reema Health
Country
United States
Website
www.reemahealth.com/solutions