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Description

Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.

Description

Once eligible members log into their Paytient account, they gain immediate access to their virtual card and will soon receive a physical card in the mail. This Paytient card is utilized by members to settle their medical expenses, with Paytient handling the upfront payments to healthcare providers. Members have the flexibility to design a payment plan that suits their needs, with automatic payment processing through payroll deductions or other preferred methods. When Paytient collaborates with one of its numerous payroll partners, deductions occur automatically, simplifying the administrative workload significantly. Each transaction is seamlessly withdrawn without any hassle. This approach allows members to begin their journey to better health while managing their healthcare expenses in a way that aligns with their financial capabilities. Furthermore, as the cost of medical care continues to rise, health insurance premiums inevitably follow suit, amplifying the importance of accessible payment solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blue Triangle Yes 

Integrations

Blue Triangle No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clarity

Country

United States

Website

clarityssi.com

Vendor Details

Company Name

Paytient

Founded

2018

Country

United States

Website

www.paytient.com

Product Features

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration Yes 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant Yes 
Health Insurance Administration Yes 
Life Insurance Administration No 
Online Benefits Enrollment Yes 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Corporate Wellness

Activity Tracking No 
Employee Portal Yes 
Financial Wellness No 
Gamification No 
Goal Setting / Tracking No 
Health Coaching No 
Health Monitoring No 
Health Risk Assessment No 
Incentive Management No 
Program Management No 

Alternatives

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