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Description

Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.

Description

Numerous health plans and pharmacy benefit managers utilize various systems, creating isolated information silos that can hinder care quality and pose considerable challenges in processes and compliance. To address these issues, MHK CareProminence was developed to consolidate essential data and functionalities throughout the healthcare journey of members into one cohesive system. As the sole platform that integrates both pharmacy and medical services, MHK CareProminence was intentionally designed to elevate member care by bridging care gaps and maintaining compliance with continuously evolving regulations. Clients gain access to one of the most robust systems available in the industry, which significantly minimizes manual tasks. By leveraging MHK CareProminence, customers can enhance efficiency through automated workflows, uphold compliance standards, boost quality scores, foster improved engagement between providers and members, and refine the overall healthcare experience for those they serve. This unified approach not only streamlines operations but also allows for a more holistic view of member health, ultimately driving better outcomes across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blue Triangle Yes 

Integrations

Blue Triangle No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clarity

Country

United States

Website

clarityssi.com

Vendor Details

Company Name

MHK

Founded

2010

Country

United States

Website

mhk.com/solutions/mhk-clinical-platform

Product Features

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