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features
design
support

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Description

Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.

Description

InTouch Technology offers tailored member lifecycle management solutions specifically designed for the health and fitness sector. Our products facilitate everything from acquiring leads to enhancing member engagement, ensuring that processes are efficient, staff productivity is maximized, and financially beneficial decisions are encouraged. Increase your lead generation and effectively nurture your sales funnel. Consolidate all lead and member information in a single accessible location, ensuring that no potential leads are overlooked. You can manage your lead and member follow-up strategies, eliminating the risk of missed emails, text messages, or calls. You have the autonomy to specify how and when interactions occur. Additionally, establish a structured plan for onboarding and retention, allowing members to receive consistent communication through both automated and personalized messages. By actively engaging with members during the critical onboarding phase and throughout their membership duration, you can foster a strong relationship that promotes loyalty and satisfaction. This proactive approach is essential for maintaining high member retention rates and driving long-term success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blue Triangle Yes 
Compete Club Management No 
PULSE Software No 

Integrations

Blue Triangle No 
Compete Club Management Yes 
PULSE Software Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clarity

Country

United States

Website

clarityssi.com

Vendor Details

Company Name

InTouch Technology

Founded

2005

Country

Canada

Website

intouchtechnology.com

Product Features

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager Yes 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management Yes 
Member Portal No 
Membership Management Yes 
Payment Processing No 
Point of Sale (POS) No 

Gym Management

Attendance Tracking No 
Billing & Invoicing No 
Calendar Management No 
Class Scheduling No 
Client Portal No 
Email Campaign Management No 
Employee Scheduling No 
Membership Management No 
Online Booking No 
Payment Processing No 
Waiver Management No 

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