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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

From the moment you begin your journey with Clare.AI, your services will continually evolve. The power of conversational AI fosters growth by improving its comprehension of customer interactions, integrating new information with existing knowledge, and adapting based on customer feedback. These elements work together to enhance the solutions we offer you and your clients on a daily basis. Our conversational AI can be seamlessly integrated across various channels via our one-click connector, allowing your customers to engage effortlessly. Once activated, these channels serve as the primary means for customers to interact with our AI. In contrast to many off-the-shelf solutions, we create our own natural language processing (NLP) engine, utilizing proprietary algorithms. This unique approach gives us complete oversight of the NLP capabilities, allowing for greater customization and development potential. As a result, our solution not only meets current needs but also adapts to future demands.

Description

Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction. - Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience. - Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers. - Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively. - Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents. - Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately. 7-day free trial available. No credit card.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
WhatsApp Yes 
Agile CRM No 
Apple iOS Yes 
Freshdesk No 
Google Tag Manager No 
Gorgias No 
Instagram No 
Intercom No 
Klaviyo No 
LiveChat No 
Mailchimp No 
SITE123 No 
Shift4Shop No 
Shopware No 
WeChat Yes 
Wix No 
Zendesk No 
Zendesk Sell No 
Zoho CRM No 

Integrations

Facebook Messenger Yes 
WhatsApp Yes 
Agile CRM Yes 
Apple iOS No 
Freshdesk Yes 
Google Tag Manager Yes 
Gorgias Yes 
Instagram Yes 
Intercom Yes 
Klaviyo Yes 
LiveChat Yes 
Mailchimp Yes 
SITE123 Yes 
Shift4Shop Yes 
Shopware Yes 
WeChat No 
Wix Yes 
Zendesk Yes 
Zendesk Sell Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$749
Lyro is available in Tidio's Plus and Premium Plans. Additional quota upgrades available. Free 7-day trial, no credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clare.AI

Website

www.clare.ai/

Vendor Details

Company Name

Tidio

Founded

2013

Country

United States

Website

www.tidio.com/ai-agent/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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