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Description
In the insurance sector, the impact of a claim on long-term business outcomes is unparalleled, serving as a pivotal moment for both insurers and their clients. ClaimsXPress empowers insurers to provide exceptional experiences that yield favorable results. The quality of claims service is a crucial factor that sets insurers apart, regardless of the industry landscape. By improving the claims experience, ClaimsXPress fosters customer loyalty and generates increased business from distribution partners. Agile companies recognize that efficient processes and scalable systems are key to rapid growth. With a focus on the growth trajectory of insurers, ClaimsXPress is tailored to meet this need. The ability to respond swiftly to claims and access crucial data is essential, and ClaimsXPress excels in both aspects, allowing users to fast-track their goals. Ultimately, enhancing the claims process is not just about efficiency; it’s about creating lasting relationships that benefit all stakeholders involved.
Description
Claims adjudication services cover a range of areas including medical, dental, vision, and prescription claims, as well as short and long-term disability cases. These services can be accessed either on-site with a license or through a hosted application model (ASP). Utilizing Microsoft technology, the system is powered by an SQLServer database paired with a Windows front end. Our customer service is highly regarded, staffed by healthcare claims professionals who boast a minimum of 12 years of industry experience. All support inquiries are recorded, and their statuses can be monitored online. The system features a plan copy and modification tool that facilitates rapid plan implementation. Auto-adjudication is achieved through benefit codes that are constructed using business rules derived from over 25 variables connected to both the claims and the claimants, which are then processed by the adjudication engine. Claims can be submitted in various formats, including scanned images, EDI, or paper submissions. The system is compliant with HIPAA EDI 5010 transaction sets, ensuring secure and efficient processing. Additionally, re-pricing fees and UCR schedules can be pre-loaded into the system prior to their effective dates, while the date-driven logic ensures that re-pricing occurs based on the service date, optimizing the claims processing workflow. The comprehensive nature of this system allows for a more streamlined and efficient claims management experience.
API Access
Has API
API Access
Has API
Integrations
Insurity
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Insurity
Founded
1971
Country
United States
Website
insurity.com/decisions/claimsxpress
Vendor Details
Company Name
Complete Health Systems
Website
completehealthsys.com/claims/
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration