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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The system incorporates configurable workflow elements that are seamlessly integrated throughout its framework. These elements, which include data pre-population, navigation shortcuts, dynamic fields, and task load management tools, collaborate effectively with adjustors, teams, and supervisors to create an intuitive and highly efficient user experience. A distinguishing feature of any system is its ability to facilitate the easy transfer of accurate data, whether for interfacing or reporting purposes, both internally and externally. To enhance this capability, PCIS has made significant investments in a proprietary B2B interface layer designed to standardize, stage, and ensure the accuracy of the data entering and exiting the database. This strategic move results in more cost-effective and flexible integration options, alongside improved accuracy in BI reporting. Furthermore, the reporting platform is designed with the end user in mind, offering over 100 pre-built reports, the ability to drag and drop for customized dashboards, a dedicated reporting database, and much more, ensuring that users can access and analyze data effortlessly. Consequently, these features collectively empower users to make informed decisions quickly and effectively.

Description

IBM Concert empowers you to take charge of your operations, allowing for a streamlined and optimized approach that prioritizes the continuous enhancement of client experiences alongside greater productivity for developers and Site Reliability Engineers (SREs). By offering generative AI insights, IBM Concert provides a clearer understanding of your application ecosystem, enabling the identification of connections, dependencies, gaps, and opportunities within your application architecture. With the strength of watsonx, Concert integrates effortlessly with your current environment and toolsets, facilitating real-time data and dependency mapping that reveals operational challenges, uncovers root causes, and helps you anticipate potential issues before they arise. This proactive approach allows you to address concerns with suggested actions and automation, ensuring a smooth management of applications across any platform and toolset. Additionally, Concert aggregates diverse data streams from various underlying tools, granting you a comprehensive view of your applications and empowering you to make informed, outcome-driven business decisions for future growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM watsonx No 

Integrations

IBM watsonx Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PCIS

Founded

2001

Country

United States

Website

www.pcisvision.com/solutions/claimsvision/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/concert

Product Features

Claims Processing

Adjustor Management Yes 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management Yes 
Customer Management No 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration Yes 

Product Features

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

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