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Average Ratings 0 Ratings
Description
Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction.
Highlighted features include:
Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard.
Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness.
Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates.
Email Integration: Analyze trends and performance metrics to continually refine your operations.
User-Friendly Interface: Easy navigation allows your team to become proficient quickly.
Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty.
Description
Frontizo is a comprehensive complaint management software that empowers businesses to monitor and handle customer service requests, engineer workflows, and machine installation projects with ease. The platform includes service request tracking, engineer assignment, work update monitoring, and automatic generation of detailed reports to keep operations transparent and efficient. Both engineers and customers benefit from dedicated mobile applications that facilitate real-time communication and status updates during the service lifecycle. Businesses can customize dashboards to fit their needs, with multilingual support to accommodate diverse teams. Beyond complaint handling, Frontizo offers inventory control for spare parts, preventive maintenance scheduling, and Annual Maintenance Contract (AMC) management to boost operational reliability. The platform collects valuable customer feedback to drive service improvements. It is built to support multi-location businesses and employs role-based access control for secure and flexible data management. Frontizo’s feature-rich environment is designed to streamline field service management from start to finish.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$8/month/agent
Free Trial
Free Version
Pricing Details
$30/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ITSM Software S.A.
Country
Poland
Website
www.claimly.pro
Vendor Details
Company Name
CFCS Cloud Solutions
Founded
2000
Country
India
Website
www.cfcs.co.in/
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management