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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction. Highlighted features include: Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard. Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness. Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates. Email Integration: Analyze trends and performance metrics to continually refine your operations. User-Friendly Interface: Easy navigation allows your team to become proficient quickly. Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty.

Description

Frontizo is a comprehensive complaint management software that empowers businesses to monitor and handle customer service requests, engineer workflows, and machine installation projects with ease. The platform includes service request tracking, engineer assignment, work update monitoring, and automatic generation of detailed reports to keep operations transparent and efficient. Both engineers and customers benefit from dedicated mobile applications that facilitate real-time communication and status updates during the service lifecycle. Businesses can customize dashboards to fit their needs, with multilingual support to accommodate diverse teams. Beyond complaint handling, Frontizo offers inventory control for spare parts, preventive maintenance scheduling, and Annual Maintenance Contract (AMC) management to boost operational reliability. The platform collects valuable customer feedback to drive service improvements. It is built to support multi-location businesses and employs role-based access control for secure and flexible data management. Frontizo’s feature-rich environment is designed to streamline field service management from start to finish.

API Access

Has API

API Access

Has API

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$8/month/agent
Free Trial
Free Version

Pricing Details

$30/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ITSM Software S.A.

Country

Poland

Website

www.claimly.pro

Vendor Details

Company Name

CFCS Cloud Solutions

Founded

2000

Country

India

Website

www.cfcs.co.in/

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

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