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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.

Description

Address staff shortages by enabling guests to utilize their own smartphones for check-in, giving them more freedom to explore and enjoy hotel facilities. Enhance guest safety and reduce operational expenses with Zaplox’s bespoke branded app, which features contactless check-in/checkout, mobile key access, and mobile payment options. By collaborating effectively with various hotel systems vendors, Zaplox ensures seamless integration with top property management systems, BLE locks, payment solutions, and other hotel technologies. This partnership allows your hotel to achieve both cost savings and a more efficient deployment process. Whether you manage a city hotel, resort, or casino, Zaplox offers a tailored solution that fits your needs. Our contactless solutions, including mobile check-in and keys, are designed to scale, making them perfect for both large hotel chains and independent establishments. Guests can skip the lines at the front desk and easily check in and print their key cards using the Zaplox self-service kiosk, available around the clock, ensuring a hassle-free experience. This innovative approach not only enhances guest satisfaction but also optimizes hotel operations by streamlining the check-in process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Hospitality Reporting and Analytics Yes 
5stelle* Yes 
Adyen No 
Avalon Bookings Manager Yes 
Booking.com Yes 
Cloudbeds Yes 
Hotelware PMS Yes 
Maestro PMS No 
Mews Yes 
Mini Hotel PMS Yes 
Protel Booking Engine Yes 
QuoHotel Yes 
SIHOT Yes 
Shift4 No 
TOTVS BI Yes 
Ulyses Cloud Yes 
Winhotel Yes 
apaleo Yes 
hoteliga Yes 

Integrations

Oracle Hospitality Reporting and Analytics Yes 
5stelle* No 
Adyen Yes 
Avalon Bookings Manager No 
Booking.com No 
Cloudbeds No 
Hotelware PMS No 
Maestro PMS Yes 
Mews No 
Mini Hotel PMS No 
Protel Booking Engine No 
QuoHotel No 
SIHOT No 
Shift4 Yes 
TOTVS BI No 
Ulyses Cloud No 
Winhotel No 
apaleo No 
hoteliga No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civitfun Hospitality

Country

Spain

Website

en.civitfun.com

Vendor Details

Company Name

Zaplox

Founded

2010

Country

Sweden

Website

zaplox.com

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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