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Description
Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.
Description
Innovative and technologically advanced self-service check-in kiosks are designed to enhance guest experiences at your hotel property. The name "Sezam" draws inspiration from the phrase "open sesame," symbolizing the unlocking of new possibilities. Sezam24 serves as a guest management platform that enables hotels to optimize efficiency and reduce expenses while increasing productivity. With the Sezam24 kiosks, there are no initial capital investments or prolonged procurement processes, as you only pay for the devices utilized, and our adaptable pricing options provide considerable savings. Moreover, the platform allows for a seamless transition to the latest technologies as they become available, ensuring that your hotel remains relevant and fully optimized for evolving demands. Once our system is in place, hoteliers no longer need to operate their Property Management System (PMS) manually, as it automates bookings, processes online payments, assigns rooms based on type, and allows guests to register and check themselves in. Additionally, cleaning reports are automatically generated and dispatched to the housekeeping team, streamlining operations even further. This comprehensive solution significantly enhances the overall efficiency and guest satisfaction at your property.
API Access
Has API
No
API Access
Has API
No
Integrations
5stelle*
Yes
Avalon Bookings Manager
Yes
Booking.com
Yes
Cloudbeds
Yes
Hotelware PMS
Yes
Mews
Yes
Mini Hotel PMS
Yes
Oracle Hospitality Reporting and Analytics
Yes
Protel Booking Engine
Yes
QuoHotel
Yes
Integrations
5stelle*
No
Avalon Bookings Manager
No
Booking.com
No
Cloudbeds
No
Hotelware PMS
No
Mews
No
Mini Hotel PMS
No
Oracle Hospitality Reporting and Analytics
No
Protel Booking Engine
No
QuoHotel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€89 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Civitfun Hospitality
Country
Spain
Website
en.civitfun.com
Vendor Details
Company Name
Sezam24
Country
Czech Republic
Website
sezam24.com
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
