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features
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support

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Description

Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.

Description

Enhance the management of your hotel property by utilizing integrated solutions that will streamline every aspect of your operations, allowing you to prioritize guest satisfaction. Our sophisticated, easy-to-use management tools are specifically crafted to give you a competitive edge, boosting profitability across various types of establishments. With this tailored solution for your hotel operations, you can offer your guests a genuine experience that truly stands out. Automate every step of the guest journey, from check-in to check-out, through a secure, contactless, and efficient system. Moreover, our dedicated team of hospitality professionals is ready to assist you in expanding your hotel business and effectively tackling any challenges that arise. Embrace these advancements and watch as your hotel's potential unfolds.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5stelle* Yes 
Ariane Systems No 
Avalon Bookings Manager Yes 
Booking.com Yes 
Cendyn CMS No 
Cendyn Loyalty No 
Cloudbeds Yes 
Hotelware PMS Yes 
Innspire No 
Mini Hotel PMS Yes 
Oracle Hospitality Reporting and Analytics Yes 
QuoHotel Yes 
SIHOT Yes 
TOTVS BI Yes 
Ulyses Cloud Yes 
Winhotel Yes 
apaleo Yes 
hoteliga Yes 

Integrations

5stelle* No 
Ariane Systems Yes 
Avalon Bookings Manager No 
Booking.com No 
Cendyn CMS Yes 
Cendyn Loyalty Yes 
Cloudbeds No 
Hotelware PMS No 
Innspire Yes 
Mini Hotel PMS No 
Oracle Hospitality Reporting and Analytics No 
QuoHotel No 
SIHOT No 
TOTVS BI No 
Ulyses Cloud No 
Winhotel No 
apaleo No 
hoteliga No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$180 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civitfun Hospitality

Country

Spain

Website

en.civitfun.com

Vendor Details

Company Name

Hotello

Founded

2001

Country

Canada

Website

hotello.com/en/

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Alternatives

Alternatives

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