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Description
Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.
Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
5stelle*
Yes
Alexa
No
Avalon Bookings Manager
Yes
Booking.com
Yes
Cloudbeds
Yes
Hotelware PMS
Yes
Mews
Yes
Mini Hotel PMS
Yes
Oracle Hospitality Reporting and Analytics
Yes
Protel Booking Engine
Yes
Integrations
5stelle*
No
Alexa
Yes
Avalon Bookings Manager
No
Booking.com
No
Cloudbeds
No
Hotelware PMS
No
Mews
No
Mini Hotel PMS
No
Oracle Hospitality Reporting and Analytics
No
Protel Booking Engine
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Civitfun Hospitality
Country
Spain
Website
en.civitfun.com
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
