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features
design
support

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Description

Our mission is to facilitate enhanced connections and interactions between community members and their local government entities. We specialize in offering mobile-friendly solutions that enable you to engage effectively with both residents and visitors, fostering positive community relations. Typically, we can design and launch your customized app within a 30-day timeframe, catering to both iOS and Android platforms while ensuring it aligns with your city's branding needs. Additionally, our services include managing issues and work orders seamlessly. Any reports made within the app will be automatically uploaded to our web portal for easy management. You can efficiently view, assign, update, and close work orders at your convenience. By consolidating information that is often dispersed across your agency, we streamline processes, enhancing both efficiency and cost-effectiveness. This system is particularly advantageous for your field representatives, as all relevant data is conveniently accessible through our mobile application, with reported items integrated into Google Maps for optimal navigation. Furthermore, our approach not only improves operational workflows but also strengthens the relationship between the community and local government.

Description

Get started free and grow your company with digital booking, intelligence dispatching and best-in class reporting and analytics. Our best-in-class single-window system allows customers to book all their needs. You have the ability to manage your workforce efficiently. You can dispatch the right team to the right place at the right time with the right information. Our real-time insights into your KPIs give you a 360-degree view. Data-driven decisions can be a part of your business. Work seamlessly with your field teams anywhere, anytime to provide a better customer experience and a faster ROI with Zuper. Field service operations are based on work orders. Zuper's work-order management feature makes it easy to manage, monitor and fulfill work orders. It includes everything from technician assignment and creation, job execution, and debriefing. Drag and drop to add checklist items to work orders. Assemble any status with your work orders.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Centiro No 
Dropbox No 
Google Maps Yes 
Jotform No 
Microsoft Teams No 
Partful No 
QuickBooks Online No 
SAP Concur No 
Salesforce No 
Shopify No 
Slack No 
SurveyMonkey No 
Twilio No 
Zendesk No 
Zoho CRM No 

Integrations

BigCommerce Yes 
Centiro Yes 
Dropbox Yes 
Google Maps No 
Jotform Yes 
Microsoft Teams Yes 
Partful Yes 
QuickBooks Online Yes 
SAP Concur Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
SurveyMonkey Yes 
Twilio Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$249.99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rattle Tech

Country

United States

Website

www.civitaapp.com

Vendor Details

Company Name

Zuper

Country

United States

Website

zuper.co

Product Features

Community

Content Management Yes 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory Yes 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Parks and Recreation

Billing & Invoicing No 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management No 
Event Management Yes 
Facility Management No 
League / Team Management No 
Membership Management No 
Registration Management No 
Rental Management No 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

Product Features

Cleaning Services

Billing & Invoicing No 
Client Management No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Payroll Management No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Service History Tracking No 
Work Order Management No 

Electrical Contractor

Billing & Invoicing No 
Commercial / Industrial No 
Contract Management No 
Customer Database No 
Electronic Signature No 
Mobile Access No 
Quotes / Estimates No 
Scheduling No 
Time Tracking No 
Work Order Management No 

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Time Clock No 
Work Order Management Yes 

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Landscape Management

Billing & Invoicing No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Groundskeeping No 
Inventory Control No 
Irrigation Tracking No 
Job Management No 
Landscape Design No 
Mobile Access No 
Payroll Management No 
Plant Database No 
Quotes / Estimates No 
Routing No 
Scheduling & Appointments No 
Work Order Management No 

Plumbing

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Roofing

Aerial Measurement No 
Billing & Invoicing No 
Checklists & Inspections No 
Commercial / Industrial No 
Dispatch Management No 
Lead Management No 
Photo Capture No 
Quotes / Estimates No 
Scheduling No 
Work Order Management No 

Solar

2D/3D Drawing No 
Analytics / Reporting No 
Bill of Materials No 
CMMS No 
Estimating No 
Field Service Management No 
PV Animation No 
Permitting No 
Preventive Maintenance No 
Proposal Management No 
Solar Design No 
Solar Maintenance Management No 
Solar Monitoring No 
Solar Project Management No 
Solar Sales / CRM No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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