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Description

Our robust yet intuitive features, which encompass gamification, analytics, and reporting tools, can significantly enhance the effectiveness of your research endeavors. Additionally, this platform is designed to be mobile-friendly and accessible to users around the world, allowing you to engage with everyone from your entire audience to targeted groups, specific segments, or individual participants. ChatterBox also provides remarkable flexibility by enabling you to select timeframes that align perfectly with your research aims. As an asynchronous online tool, it is well-suited for both short-term studies that require rapid feedback and for long-term online communities that may extend for several months or even a whole year. We offer comprehensive support by programming your discussion guide, organizing your respondents, sending out reminder notifications, and maximizing the potential of our activity features and analytics tools. By prioritizing technical expertise, innovative thinking, and attentive client support, we strive to set the bar for excellence in research solutions. This commitment to quality ensures that our clients achieve their goals efficiently and effectively.

Description

Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BL.INK No 
Khoros No 
SAP CRM No 
Salesforce No 
Salesforce Agentforce Marketing No 
Tableau No 

Integrations

BL.INK Yes 
Khoros Yes 
SAP CRM Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Tableau Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civicom

Country

United States

Website

www.civicommrs.com/chatterbox-online-community-platform/

Vendor Details

Company Name

Khoros

Founded

2019

Country

United States

Website

khoros.com

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management Yes 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

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