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Average Ratings 1 Rating
Description
Our robust yet intuitive features, which encompass gamification, analytics, and reporting tools, can significantly enhance the effectiveness of your research endeavors. Additionally, this platform is designed to be mobile-friendly and accessible to users around the world, allowing you to engage with everyone from your entire audience to targeted groups, specific segments, or individual participants. ChatterBox also provides remarkable flexibility by enabling you to select timeframes that align perfectly with your research aims. As an asynchronous online tool, it is well-suited for both short-term studies that require rapid feedback and for long-term online communities that may extend for several months or even a whole year. We offer comprehensive support by programming your discussion guide, organizing your respondents, sending out reminder notifications, and maximizing the potential of our activity features and analytics tools. By prioritizing technical expertise, innovative thinking, and attentive client support, we strive to set the bar for excellence in research solutions. This commitment to quality ensures that our clients achieve their goals efficiently and effectively.
Description
Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.
API Access
Has API
No
API Access
Has API
No
Integrations
BL.INK
No
Khoros
No
SAP CRM
No
Salesforce
No
Salesforce Agentforce Marketing
No
Tableau
No
Integrations
BL.INK
Yes
Khoros
Yes
SAP CRM
Yes
Salesforce
Yes
Salesforce Agentforce Marketing
Yes
Tableau
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Civicom
Country
United States
Website
www.civicommrs.com/chatterbox-online-community-platform/
Vendor Details
Company Name
Khoros
Founded
2019
Country
United States
Website
khoros.com
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
Yes
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
No