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Description

Our robust yet intuitive features, which encompass gamification, analytics, and reporting tools, can significantly enhance the effectiveness of your research endeavors. Additionally, this platform is designed to be mobile-friendly and accessible to users around the world, allowing you to engage with everyone from your entire audience to targeted groups, specific segments, or individual participants. ChatterBox also provides remarkable flexibility by enabling you to select timeframes that align perfectly with your research aims. As an asynchronous online tool, it is well-suited for both short-term studies that require rapid feedback and for long-term online communities that may extend for several months or even a whole year. We offer comprehensive support by programming your discussion guide, organizing your respondents, sending out reminder notifications, and maximizing the potential of our activity features and analytics tools. By prioritizing technical expertise, innovative thinking, and attentive client support, we strive to set the bar for excellence in research solutions. This commitment to quality ensures that our clients achieve their goals efficiently and effectively.

Description

Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BL.INK
Khoros
SAP CRM
Salesforce
Salesforce Marketing Cloud
Tableau

Integrations

BL.INK
Khoros
SAP CRM
Salesforce
Salesforce Marketing Cloud
Tableau

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Civicom

Country

United States

Website

www.civicommrs.com/online-community-platform/

Vendor Details

Company Name

Khoros

Founded

2019

Country

United States

Website

khoros.com

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Alternatives

Alternatives