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Description
Our robust yet intuitive features, which encompass gamification, analytics, and reporting tools, can significantly enhance the effectiveness of your research endeavors. Additionally, this platform is designed to be mobile-friendly and accessible to users around the world, allowing you to engage with everyone from your entire audience to targeted groups, specific segments, or individual participants. ChatterBox also provides remarkable flexibility by enabling you to select timeframes that align perfectly with your research aims. As an asynchronous online tool, it is well-suited for both short-term studies that require rapid feedback and for long-term online communities that may extend for several months or even a whole year. We offer comprehensive support by programming your discussion guide, organizing your respondents, sending out reminder notifications, and maximizing the potential of our activity features and analytics tools. By prioritizing technical expertise, innovative thinking, and attentive client support, we strive to set the bar for excellence in research solutions. This commitment to quality ensures that our clients achieve their goals efficiently and effectively.
Description
Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.
API Access
Has API
API Access
Has API
Integrations
BL.INK
Khoros
SAP CRM
Salesforce
Salesforce Marketing Cloud
Tableau
Integrations
BL.INK
Khoros
SAP CRM
Salesforce
Salesforce Marketing Cloud
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civicom
Country
United States
Website
www.civicommrs.com/online-community-platform/
Vendor Details
Company Name
Khoros
Founded
2019
Country
United States
Website
khoros.com
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management