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Description

Community services can be helped to articulate their worth by showing demand and capacity across health and social care. Civica Scheduling, formerly Malinko, is a tool that complements your electronic patient record (EPR). It allows community services to operate with transparency, safety, and provides real-time visibility into your distributed clinical workforce capacity, and patient demand, for safer, better care in the community. Intelligent scheduling allows caseloads to be automatically assigned based on predefined rules, such as clinical skill, patient needs, location, and visit duration. Managers can easily schedule planned and unplanned visits with real-time visibility across all teams. This allows community services the same safety and transparency as an ambulance service or inpatient area at an acute hospital. Civica Scheduling has been certified by the UKCA as a Class 1 Medical Device Software. Save time and increase clinical capacity by reducing non-clinical tasks.

Description

Enhance clinic capacity by streamlining outpatient processes and fostering patient involvement. Rebuild patients' trust in their safety by clearly communicating appointment expectations and preparation steps. Implement a system for pre-screening patients for COVID-19 before they arrive, enabling them to update their personal details and fill out necessary forms ahead of time. Empower patients to handle their appointment check-in using text or email options. Optimize patient flow by reducing manual transitions, guaranteeing seamless care coordination. Additionally, address administrative and clinical inefficiencies to ensure that both patients and staff are efficiently located where they need to be, ultimately improving the overall healthcare experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clarity Wave No 
Oracle Health Long-Term Care No 
SystmOne Yes 

Integrations

Clarity Wave Yes 
Oracle Health Long-Term Care Yes 
SystmOne No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civica

Founded

2000

Country

United Kingdom

Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Vendor Details

Company Name

Verto Health

Founded

2010

Country

Canada

Website

www.safepatientflow.com

Product Features

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management Yes 
Predictive Analytics Yes 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Product Features

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record Yes 
Progress Tracking Yes 
Self Management Yes 

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