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Average Ratings 0 Ratings

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features
design
support

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Description

Community services can be helped to articulate their worth by showing demand and capacity across health and social care. Civica Scheduling, formerly Malinko, is a tool that complements your electronic patient record (EPR). It allows community services to operate with transparency, safety, and provides real-time visibility into your distributed clinical workforce capacity, and patient demand, for safer, better care in the community. Intelligent scheduling allows caseloads to be automatically assigned based on predefined rules, such as clinical skill, patient needs, location, and visit duration. Managers can easily schedule planned and unplanned visits with real-time visibility across all teams. This allows community services the same safety and transparency as an ambulance service or inpatient area at an acute hospital. Civica Scheduling has been certified by the UKCA as a Class 1 Medical Device Software. Save time and increase clinical capacity by reducing non-clinical tasks.

Description

Manage patient triage and appointment scheduling across various formats, such as In-Clinic visits, Video consultations, and Anywhere Consultations. Efficiently oversee referrals, admissions, and discharge summaries in real-time. Track and enhance clinical outcomes while ensuring continuity of care for both outpatients and inpatients. Build, maintain, and operate a highly effective and adaptable clinical practice model. Effortlessly enter, gather, store, and analyze clinical data. Tailor clinical workflows and implement AI-driven data analytics for improved performance. The system automatically recognizes the specialist logged in and adjusts to their specific user interfaces and clinical workflows. A scaled-down version is available for general practitioners and dental clinics. By subscribing to the TopDoc SaaS Service, specialist clinics and doctors can design and manage their own digital health delivery systems that seamlessly integrate their practice business processes, clinical workflows, data capture, analytics, laboratory and pharmacy services, referral processes, and patient communications, leading to a more streamlined and efficient healthcare experience. This integration not only enhances productivity but also significantly improves patient satisfaction and care outcomes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SystmOne Yes 

Integrations

SystmOne No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Civica

Founded

2000

Country

United Kingdom

Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Vendor Details

Company Name

Banzai Health

Founded

2017

Country

India

Website

www.topdoc.ai/

Product Features

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management Yes 
Predictive Analytics Yes 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

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