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features
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Description

Community services can be helped to articulate their worth by showing demand and capacity across health and social care. Civica Scheduling, formerly Malinko, is a tool that complements your electronic patient record (EPR). It allows community services to operate with transparency, safety, and provides real-time visibility into your distributed clinical workforce capacity, and patient demand, for safer, better care in the community. Intelligent scheduling allows caseloads to be automatically assigned based on predefined rules, such as clinical skill, patient needs, location, and visit duration. Managers can easily schedule planned and unplanned visits with real-time visibility across all teams. This allows community services the same safety and transparency as an ambulance service or inpatient area at an acute hospital. Civica Scheduling has been certified by the UKCA as a Class 1 Medical Device Software. Save time and increase clinical capacity by reducing non-clinical tasks.

Description

A unified overview of patient flow data, integrating information from inpatient, elective, emergency, and other compatible hospital systems, facilitates near real-time insight into capacity and demand, allowing for well-informed decisions regarding patient movement. The system incorporates electronic journey boards for both departments and wards, which enhance visibility of each patient's progression from admission to discharge. It also includes clinical task and referral management functionalities, and can be accessed via desktop, mobile devices, or touch screen journey boards. Historically, various hospital departments operated on separate patient systems, which hindered communication and created silos that resulted in inefficiencies. By delivering a consolidated source of real-time patient status information, the Patient Flow Manager equips hospital staff with operational insights across the institution. Moreover, with Patient Flow Manager, hospitals can seamlessly oversee the patient journey from admission through to discharge by integrating effortlessly with their existing systems, ultimately enhancing the overall efficiency of patient care. This integration not only improves communication between departments but also fosters a more coordinated and streamlined approach to patient management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LivePreso No 
SystmOne Yes 

Integrations

LivePreso Yes 
SystmOne No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Civica

Founded

2000

Country

United Kingdom

Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Vendor Details

Company Name

Telstra Health

Country

Australia

Website

www.healthiq.com.au

Product Features

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management Yes 
Predictive Analytics Yes 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management Yes 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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