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Description

Community services can be helped to articulate their worth by showing demand and capacity across health and social care. Civica Scheduling, formerly Malinko, is a tool that complements your electronic patient record (EPR). It allows community services to operate with transparency, safety, and provides real-time visibility into your distributed clinical workforce capacity, and patient demand, for safer, better care in the community. Intelligent scheduling allows caseloads to be automatically assigned based on predefined rules, such as clinical skill, patient needs, location, and visit duration. Managers can easily schedule planned and unplanned visits with real-time visibility across all teams. This allows community services the same safety and transparency as an ambulance service or inpatient area at an acute hospital. Civica Scheduling has been certified by the UKCA as a Class 1 Medical Device Software. Save time and increase clinical capacity by reducing non-clinical tasks.

Description

PREMEDEX empowers hospitals and healthcare providers to enhance patient engagement, leading to improved outcomes and operational efficiency. In essence, we assist you in reaching a wider patient base, boosting results, generating revenue, minimizing costs, and fostering higher levels of satisfaction and loyalty. Our communication solutions for patients are both ready-to-use and tailored to meet your specific requirements, which reflects our commitment to attentive listening and rapid execution. Our team of clinical and non-clinical representatives collaborates effortlessly with your organization to create effective protocols that prioritize the needs of your patients. Utilizing our exclusive software platform, we monitor every interaction to provide updates on patient progress and promptly notify you when assistance is required. Most importantly, our programs have been rigorously tested across the United States, allowing us to engage with thousands of patients daily for hospitals of all sizes, from single-location facilities to expansive multi-site systems. As the trend toward outpatient procedures continues to grow, establishing a comprehensive follow-up program becomes increasingly vital for success. We understand that consistent communication is key to ensuring patient satisfaction and continuity of care.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SystmOne Yes 

Integrations

SystmOne No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civica

Founded

2000

Country

United Kingdom

Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Vendor Details

Company Name

PREMEDEX

Founded

2011

Country

United States

Website

www.premedex.com

Product Features

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management Yes 
Predictive Analytics Yes 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management Yes 
Payroll Management No 
Scheduling Yes 
Visit Verification Yes 

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