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features
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support

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Description

Community services can be helped to articulate their worth by showing demand and capacity across health and social care. Civica Scheduling, formerly Malinko, is a tool that complements your electronic patient record (EPR). It allows community services to operate with transparency, safety, and provides real-time visibility into your distributed clinical workforce capacity, and patient demand, for safer, better care in the community. Intelligent scheduling allows caseloads to be automatically assigned based on predefined rules, such as clinical skill, patient needs, location, and visit duration. Managers can easily schedule planned and unplanned visits with real-time visibility across all teams. This allows community services the same safety and transparency as an ambulance service or inpatient area at an acute hospital. Civica Scheduling has been certified by the UKCA as a Class 1 Medical Device Software. Save time and increase clinical capacity by reducing non-clinical tasks.

Description

OneAdvanced Clinical Decision Support provides a comprehensive triage solution that helps healthcare teams make safe and effective clinical decisions quickly. Designed for use across urgent and non-urgent care settings, it supports both clinician-led and patient-led assessments. The platform offers intuitive, conversational question flows that guide users toward accurate acuity and urgency outcomes. Solutions such as TeleAssess and FirstCall enable deployment from single services to large-scale call centers. Call handlers can manage demand by offering self-care advice, prioritizing appointments, or directing patients to appropriate services. Patients can complete self-assessments on their own devices, helping providers focus attention where it’s needed most. The system covers over 1,200 presenting complaints with hundreds of clinically validated question sets. Regular content updates ensure assessments remain aligned with best clinical practice. Seamless integration with healthcare systems like Adastra supports continuity of care. Overall, the solution improves triage efficiency while maintaining high standards of patient safety.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SystmOne Yes 

Integrations

SystmOne No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Civica

Founded

2000

Country

United Kingdom

Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Vendor Details

Company Name

OneAdvanced

Founded

2008

Country

United Kingdom

Website

www.oneadvanced.com/products/clinical-decision-support/

Product Features

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management Yes 
Predictive Analytics Yes 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Product Features

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