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Description
Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location.
Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.
Description
Traction Rec is more than a mere system for managing members and programs; it provides community centers with the ability to tailor experiences for their constituents through Salesforce, the leading platform for constituent management. Equip your members with advanced self-service tools that allow them to engage with your organization whenever and wherever they choose, regardless of their device. Your team will benefit from a comprehensive member overview, which presents the essential data required to create personalized interactions for each individual. With Salesforce's powerful reporting and analytics features, you can easily access real-time insights into the crucial metrics of your community center. Traction Rec offers a complete 360° perspective on your constituents, allowing you to oversee memberships, programs, facilities, retail operations, and financials all from a single, accessible platform. Additionally, you can activate various modules and integrations with the core system, leveraging secure, cloud-based technology to enhance your operations. This holistic approach not only streamlines management processes but also fosters a deeper connection between your center and its community.
API Access
Has API
No
API Access
Has API
No
Integrations
Alaris Capture Pro
No
Conga Contracts
No
Docusign
No
GoFundMe Pro
No
Mailgun
No
Mindbody
No
Salesforce
No
Sign In Enterprise
No
Talkdesk
No
Twilio
No
Integrations
Alaris Capture Pro
Yes
Conga Contracts
Yes
Docusign
Yes
GoFundMe Pro
Yes
Mailgun
Yes
Mindbody
Yes
Salesforce
Yes
Sign In Enterprise
Yes
Talkdesk
Yes
Twilio
Yes
Pricing Details
$46/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CivicTrack
Founded
2008
Country
United States
Website
www.civictrack.com
Vendor Details
Company Name
Traction Rec Technologies
Founded
2015
Country
Canada
Website
www.tractionrec.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Nonprofit
Accounting
No
Committee Management
No
Donor Management
No
Dues Management
No
Event Management
No
Fundraising Management
No
Member Database
No
Membership Management
No
Social Media Management
No
Volunteer Management
No
Product Features
Parks and Recreation
Billing & Invoicing
No
Check-in / Check-Out
No
Child Care
No
Contract Management
No
Employee Management
No
Event Management
No
Facility Management
No
League / Team Management
No
Membership Management
No
Registration Management
No
Rental Management
No
