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Description

Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location. Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.

Description

PostRight is a hybrid mail service based in the UK that allows users to create, print, and send physical letters through Royal Mail without requiring any printing equipment, envelopes, or postage stamps. With over 18 legally vetted templates available, users can address a variety of issues, including consumer grievances like Section 75 claims, product defects, and refund requests, as well as legal matters such as letters before action and debt responses, in addition to personal or civic issues like eviction notices and rental disputes. The platform also provides the option for users to upload their own PDFs or compose letters from scratch, ensuring flexibility in communication. PostRight takes care of all the logistics, including professional letterhead printing, envelope stuffing, address validation, and final dispatch through Royal Mail, with delivery times ranging from 1 to 3 working days for UK addresses. Additionally, the service features address autofill for over 200 UK entities, including retailers, airlines, councils, and HM Prisons. Users benefit from a pay-per-letter pricing model that does not require a subscription, allowing them to freely explore templates, create, and preview letters before incurring any costs, as they only pay when they decide to send their letter. This user-friendly approach simplifies the process of communicating important messages without the traditional hassles associated with mailing.