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Description
Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location.
Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.
Description
Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.
API Access
Has API
No
API Access
Has API
No
Integrations
OpenCities
No
govAccess
No
govDelivery
No
Pricing Details
$46/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CivicTrack
Founded
2008
Country
United States
Website
www.civictrack.com
Vendor Details
Company Name
Granicus
Founded
1999
Country
United States
Website
granicus.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Nonprofit
Accounting
No
Committee Management
No
Donor Management
No
Dues Management
No
Event Management
No
Fundraising Management
No
Member Database
No
Membership Management
No
Social Media Management
No
Volunteer Management
No
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
