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Average Ratings 0 Ratings
Description
CivicRecordsOnline is a software solution designed for managing public records requests specifically for city clerks and records professionals. All requests are centralized, detailing who made the request, what information is necessary, the due date according to state regulations, what has been dispatched, and a thorough audit trail. Each subscription tier includes redaction capabilities. The Instant Privacy Scan feature identifies sensitive information such as names, addresses, phone numbers, Social Security numbers, and license numbers, offering them as draft redactions for user review. With the Find & Fix Everywhere tool, users can eliminate a specified name or phrase across all pages simultaneously. The Permanent Safety Lock feature ensures redactions are permanently embedded in a flattened release document, preventing any reversal. Additionally, the Smart Medical Catching function highlights health-related information and identifies minors' names. Redaction employs deterministic pattern matching, ensuring consistent output for the same input repeatedly. The software is compliant with public records laws across all 50 states, incorporating deadline regulations and business day calculations. Pricing options range from $99 to $499 per month, with no contracts or implementation fees required. Additionally, government agencies can take advantage of a 14-day free trial period to explore its features. This comprehensive approach makes CivicRecordsOnline a vital tool for managing public record requests efficiently.
Description
Uncover the reliable public records and case management solution designed to provide secure, scalable, and efficient services. We present a turnkey option for small to mid-sized public agencies that is trustworthy, contemporary, and economically viable. There's no requirement to acquire numerous user licenses or additional servers, making setup straightforward. Our dependable and user-friendly software solutions enhance workflow efficiency and ensure compliance for record requests and case management needs. cloudPWR is honored to collaborate with Accela, a prominent national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now accessible throughout the nation via Accela. Furthermore, our platform features an intuitive "drag and drop" interface that users can easily configure for various business processes, effectively streamlining and automating repetitive tasks. This not only saves valuable time but also minimizes data-entry errors and boosts overall productivity, empowering agencies to focus on their core missions. By integrating these advanced tools, public agencies can enhance their operational efficiency like never before.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Accela
No
Amazon Web Services (AWS)
No
Box
No
Google Cloud Platform
No
Microsoft Azure
No
Prevalent
No
Integrations
Accela
Yes
Amazon Web Services (AWS)
Yes
Box
Yes
Google Cloud Platform
Yes
Microsoft Azure
Yes
Prevalent
Yes
Pricing Details
$99/month per agency
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Paldam LLC
Founded
2026
Country
United States
Website
www.civicrecordsonline.com
Vendor Details
Company Name
cloudPWR
Country
United States
Website
www.cloudpwr.com/government/