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Average Ratings 0 Ratings

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ease
features
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support

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Description

CivicRecordsOnline is a software solution designed for managing public records requests specifically for city clerks and records professionals. All requests are centralized, detailing who made the request, what information is necessary, the due date according to state regulations, what has been dispatched, and a thorough audit trail. Each subscription tier includes redaction capabilities. The Instant Privacy Scan feature identifies sensitive information such as names, addresses, phone numbers, Social Security numbers, and license numbers, offering them as draft redactions for user review. With the Find & Fix Everywhere tool, users can eliminate a specified name or phrase across all pages simultaneously. The Permanent Safety Lock feature ensures redactions are permanently embedded in a flattened release document, preventing any reversal. Additionally, the Smart Medical Catching function highlights health-related information and identifies minors' names. Redaction employs deterministic pattern matching, ensuring consistent output for the same input repeatedly. The software is compliant with public records laws across all 50 states, incorporating deadline regulations and business day calculations. Pricing options range from $99 to $499 per month, with no contracts or implementation fees required. Additionally, government agencies can take advantage of a 14-day free trial period to explore its features. This comprehensive approach makes CivicRecordsOnline a vital tool for managing public record requests efficiently.

Description

The GovQA Exchange Platform serves as a centralized and secure workflow management tool specifically designed for government entities to efficiently handle information in response to urgent requests. Rather than replacing your current systems, GovQA integrates seamlessly to streamline the collection and management of information related to specific triggers in your processes. Additionally, GovQA not only tracks the legislation pertinent to your area but also offers proactive solutions that adapt to ongoing changes. Our platform is regularly enhanced with new features and improvements to meet the evolving demands of our users. As a dedicated organization focused solely on government needs, we possess extensive knowledge of best practices utilized across a diverse range of state and local governments throughout the nation. Every day, we leverage our substantial industry experience to provide value to you. Over time, our comprehensive platform has evolved as customers who utilize GovQA tools recognized the potential for assistance in various other areas. With each expansion of our offerings, we have recruited the necessary staff to adequately support these new initiatives and ensure continued success. Ultimately, our commitment to enhancing government services remains unwavering.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Fieldman No 

Integrations

Fieldman Yes 

Pricing Details

$99/month per agency
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Paldam LLC

Founded

2026

Country

United States

Website

www.civicrecordsonline.com

Vendor Details

Company Name

GovQA

Country

United States

Website

www.govqa.com/workflow-management-platform/

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Product Features

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