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Average Ratings 0 Ratings

Total
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Description

During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.

Description

RapidReach serves as an Emergency Notification System that allows for swift and straightforward communication with individuals listed on your emergency contact lists. This service is not only highly secure but also holds ISO 27001 and 9001 certifications, ensuring top-notch reliability. Leveraging various communication channels, RapidReach efficiently connects with people in a timely manner. Many clients prefer the RapidReach SaaS model due to its affordability and the absence of maintenance requirements. Its versatility makes it a preferred choice for diverse applications, including emergency response, business continuity, lone worker safety, operations management, incident management, and much more. Alerts can be triggered in multiple ways, with the most prevalent method being manual activation through a web interface. Additionally, users can also initiate alerts via a mobile-optimized website, phone calls, a WEB service API, email, or a specially designed notification panel that remains active at all times. The flexibility of these activation methods enhances the overall effectiveness of RapidReach in urgent situations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CivicPlus 311 CRM System Yes 

Integrations

CivicPlus 311 CRM System No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CivicReady

Founded

2001

Country

United States

Website

www.civicplus.com

Vendor Details

Company Name

RapidReach

Founded

1994

Country

United States

Website

www.rapidreach.com

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

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