Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.
Description
DeskAlerts allows you to send over 10 000 critical notifications in just 1-2 seconds to employees' laptops, desktops, and mobile devices. Our 100% open rate guarantee and high visibility gives you the best combination. Integration with Active Directory, SSO, API integration. DeskAlerts software automatically tracks alert activity and stores it in centralized storage. This allows for instant reporting of user receipts.
DeskAlerts, a multi-purpose corporate communications system, is fully customizable and can be used to communicate with multiple internal channels. DeskAlerts is fast and easy to use. It can be used as a notification system, but also as an effective system for internal communications and employee feedback.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
No
Auth0
No
CivicPlus 311 CRM System
Yes
Microsoft Entra ID
No
Microsoft Teams
No
Okta
No
Twilio
No
Integrations
Active Directory
Yes
Auth0
Yes
CivicPlus 311 CRM System
No
Microsoft Entra ID
Yes
Microsoft Teams
Yes
Okta
Yes
Twilio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Three curated packages with flexible plans.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CivicReady
Founded
2001
Country
United States
Website
www.civicplus.com
Vendor Details
Company Name
DeskAlerts
Founded
2006
Country
United States
Website
www.alert-software.com
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No
Emergency Notification
Contact Management
Yes
Geo Targeting
Yes
Mass Notifications
Yes
Scenario Planning
No
Templates
Yes
Two-Way Communication
Yes
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
Yes
Event Calendar
No
File Sharing
No
Knowledge Management
Yes
Newsletter Management
Yes
Surveys & Feedback
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
No
Email Management
Yes
Employee Directory
Yes
Event Calendar
No
Newsletter Management
Yes
Photo Gallery
No
Social Sharing
No
Survey Management
Yes
Telephony
No
Video Chat
No
Voice Chat
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
Yes
Enriched Incident Context
No
Escalation Policies
Yes
Incident History Audit
No
Multi-User Alerting
Yes
Multiple Alert Types
Yes
On-Call Management
No
Rich HTML Email Notifications
Yes