Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.
Description
Our cloud-based systems, supported by a team of analysts, continuously monitor alerts from both public and private sources, as well as breaking news, ensuring that you're always informed. The Disaster Decision Engine from ContactRelief identifies the factors impacting your customers, whether the threats are due to natural disasters or human actions, providing you with real-time insights to minimize risks and enhance your operations in critical situations. With direct links to various alerting authorities, our systems ensure that you receive disaster alerts within just five minutes, allowing you to understand your customers' circumstances and respond effectively. Additionally, disaster zones are visually represented on maps, with color-coded layers that facilitate quick identification of different events, and you can toggle these layers to concentrate on specific incidents. Furthermore, you can receive immediate notifications on your mobile device through the ContactRelief app available for both iOS and Android, empowering you to stay connected and informed wherever you are. This comprehensive approach not only enhances situational awareness but also fosters proactive decision-making during emergencies.
API Access
Has API
No
API Access
Has API
No
Integrations
CivicPlus 311 CRM System
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CivicReady
Founded
2001
Country
United States
Website
www.civicplus.com
Vendor Details
Company Name
ContactRelief
Founded
2017
Country
United States
Website
www.contactrelief.com/Product/Discover
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No