Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design

Description

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Description

Neumo is a government technology and cloud software platform built to help state, county, and local agencies modernize public services through digital automation, compliance management, and citizen-focused technology solutions. The platform provides a comprehensive suite of software products across revenue compliance, justice systems, public administration, payments, DMV services, and government workflow automation, enabling agencies to streamline operations, improve transparency, and deliver more efficient constituent experiences. Neumo’s revenue compliance solutions support tax administration, business licensing, short-term rental compliance, unclaimed property management, and compliance auditing workflows that help governments increase revenue collection while reducing manual administrative burden. Its justice solutions provide cloud-based court management, jury administration, and probation management systems designed to improve case oversight, workflow efficiency, and accessibility for both government staff and constituents. Neumo also delivers DMV modernization tools including kiosk services, testing and certification systems, fulfillment management, and self-service workflows that reduce transaction times and improve public accessibility to motor vehicle services. Through integrated payment and revenue management capabilities, agencies can securely process online transactions, manage collections, and simplify constituent payment experiences across departments and services. The platform additionally supports public administration operations through land records, vital records, pension management, document search, reporting and analytics, digital processing, ID verification, electronic signatures, and automated alerts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
LinkedIn Yes 
X (Twitter) Yes 
Asana No 
BambooHR No 
Box No 
HubSpot Marketing Hub No 
Instagram Yes 
Nextdoor Yes 
Pinterest Yes 
Pipedrive No 
QuickBooks Online Advanced No 
Recurly No 
Salesforce No 
SendGrid No 
Trello No 
Vimeo Yes 
YouTube Yes 
Zendesk Sell No 
Zoho CRM No 

Integrations

Facebook Yes 
LinkedIn Yes 
X (Twitter) Yes 
Asana Yes 
BambooHR Yes 
Box Yes 
HubSpot Marketing Hub Yes 
Instagram No 
Nextdoor No 
Pinterest No 
Pipedrive Yes 
QuickBooks Online Advanced Yes 
Recurly Yes 
Salesforce Yes 
SendGrid Yes 
Trello Yes 
Vimeo No 
YouTube No 
Zendesk Sell Yes 
Zoho CRM Yes 

Pricing Details

Contact Vendor for Pricing
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/social-media-archiving/

Vendor Details

Company Name

Neumo

Founded

2025

Country

United States

Website

neumo.com

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving Yes 
Retention Management Yes 
Storage Management No 
Version Control No 
Web Archiving Yes 
eDiscovery Yes 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Digital Signature

Audit Trail No 
Authentication No 
Auto Reminders No 
Customizable Templates No 
Document Analytics No 
Mobile Signature No 
Multi-Party Signing No 
Progress Tracking No 
Task Progress Tracking No 

Forms Automation

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing Yes 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management Yes 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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