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Description
The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.
Description
FirmScribe serves as a robust communication archiving solution tailored for organizations, enabling them to efficiently capture, store, and review messages from iMessage, SMS, and WhatsApp on iPhones, all while ensuring compliance with SEC and FINRA message-archiving standards. Since its inception in 2017, the platform has successfully onboarded numerous devices and archived billions of messages from Apple, all the while maintaining the users' original messaging experience and phone numbers without requiring any additional applications or phone numbers, thereby simplifying compliance for administrators who can manage enrolled users with ease. The system provides a user-friendly administration interface, centralized data collection capabilities, and built-in protections against compliance oversights, featuring options for capturing historical messages, supporting federated authentication, sending proactive alerts, and facilitating bulk user onboarding, with WhatsApp message capture offered at no additional cost. Additionally, FirmScribe boasts specialized solutions such as SELECTCapture, which allows organizations to focus solely on archiving business-related message threads, enhancing their compliance efforts further. This comprehensive approach ensures that organizations can navigate the complexities of communication archiving with confidence and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple iOS
No
Desktop.com
Yes
Facebook
Yes
Flickr
Yes
Instagram
Yes
LinkedIn
Yes
Microsoft Azure
No
Microsoft Entra
No
Nextdoor
Yes
Pinterest
Yes
Integrations
Apple iOS
Yes
Desktop.com
No
Facebook
No
Flickr
No
Instagram
No
LinkedIn
No
Microsoft Azure
Yes
Microsoft Entra
Yes
Nextdoor
No
Pinterest
No
Pricing Details
Contact Vendor for Pricing
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/social-media-archiving/
Vendor Details
Company Name
FirmScribe
Founded
2017
Country
United States
Website
www.firmscribe.com
Product Features
Archiving
Access Control
No
Data Deduplication
No
Document Management
No
Email Archiving
No
Multimedia Archiving
Yes
Retention Management
Yes
Storage Management
No
Version Control
No
Web Archiving
Yes
eDiscovery
Yes
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
Yes
Customer Engagement
No
Dashboard
Yes
Impact Scoring
No
Influencer Tracking
No
Reputation Management
Yes
Sentiment Analysis
No
Trend Tracking
No
Product Features
Archiving
Access Control
No
Data Deduplication
No
Document Management
No
Email Archiving
No
Multimedia Archiving
No
Retention Management
No
Storage Management
No
Version Control
No
Web Archiving
No
eDiscovery
No
