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Description

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Description

Enhance your internal operations and enable your organization to forge a brighter future with Diligent Community. With its capabilities, you can save time, maintain organization, and make significant decisions more effectively. Diligent Community simplifies the creation, management, and distribution of agendas, allowing you to concentrate on overarching goals. Boost community engagement through a tailored public website that showcases your efforts. Highlight your dedication to transparency by providing straightforward access to meeting materials, policies, and live broadcasts. As you work towards shaping the future of your organization, stay aligned with your core mission. Equip board administrators with advanced governance tools that not only keep you informed but also position you for ongoing success and adaptability. By doing so, your organization can thrive and respond to the evolving demands of the community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desktop.com Yes 
Facebook Yes 
Flickr Yes 
Instagram Yes 
LinkedIn Yes 
Nextdoor Yes 
Pinterest Yes 
Rayven No 
Vimeo Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Desktop.com No 
Facebook No 
Flickr No 
Instagram No 
LinkedIn No 
Nextdoor No 
Pinterest No 
Rayven Yes 
Vimeo No 
X (Twitter) No 
YouTube No 

Pricing Details

Contact Vendor for Pricing
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/social-media-archiving/

Vendor Details

Company Name

Diligent

Founded

1998

Country

United States

Website

www.diligent.com/products/community

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving Yes 
Retention Management Yes 
Storage Management No 
Version Control No 
Web Archiving Yes 
eDiscovery Yes 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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