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Description
CivicPlus Process Automation and Digital Services provides everything you need to offer citizens convenient, easy-to-access ways to do business with their local government at a price that fits your budget. Our low-code tool makes it easier than ever to automate online services. Stop fumbling around with paper. Connect your critical software systems instead to automate and simplify your daily processes. Citizens can access services online, pay their bills, submit applications and licenses, and much more. Online services for your citizens and staff will make business easier. We know how difficult it can be for local governments to move into the digital world. Clients average 20% increase in revenue. We have over 150 pre-built templates that are ready to customize and deploy immediately. Get your most common citizen requests and staff requests online quickly.
Description
Neumo is a government technology and cloud software platform built to help state, county, and local agencies modernize public services through digital automation, compliance management, and citizen-focused technology solutions. The platform provides a comprehensive suite of software products across revenue compliance, justice systems, public administration, payments, DMV services, and government workflow automation, enabling agencies to streamline operations, improve transparency, and deliver more efficient constituent experiences. Neumo’s revenue compliance solutions support tax administration, business licensing, short-term rental compliance, unclaimed property management, and compliance auditing workflows that help governments increase revenue collection while reducing manual administrative burden. Its justice solutions provide cloud-based court management, jury administration, and probation management systems designed to improve case oversight, workflow efficiency, and accessibility for both government staff and constituents. Neumo also delivers DMV modernization tools including kiosk services, testing and certification systems, fulfillment management, and self-service workflows that reduce transaction times and improve public accessibility to motor vehicle services. Through integrated payment and revenue management capabilities, agencies can securely process online transactions, manage collections, and simplify constituent payment experiences across departments and services. The platform additionally supports public administration operations through land records, vital records, pension management, document search, reporting and analytics, digital processing, ID verification, electronic signatures, and automated alerts.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Box
No
CivicPlus Municipal Websites
Yes
Evernote
No
Facebook
No
Freshdesk
No
Google Analytics
No
Google Drive
No
HubSpot Marketing Hub
No
Mailchimp
No
Pipedrive
No
Integrations
Box
Yes
CivicPlus Municipal Websites
No
Evernote
Yes
Facebook
Yes
Freshdesk
Yes
Google Analytics
Yes
Google Drive
Yes
HubSpot Marketing Hub
Yes
Mailchimp
Yes
Pipedrive
Yes
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/government-process-automation/
Vendor Details
Company Name
Neumo
Founded
2025
Country
United States
Website
neumo.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
Yes
Work Order Management
No
Product Features
Digital Signature
Audit Trail
No
Authentication
No
Auto Reminders
No
Customizable Templates
No
Document Analytics
No
Mobile Signature
No
Multi-Party Signing
No
Progress Tracking
No
Task Progress Tracking
No
Forms Automation
Approval Process Control
Yes
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
Yes
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
Yes
Government
Budgeting & Forecasting
Yes
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
Yes
License Issuance
No
Permit Issuance
Yes
Purchasing & Receiving
Yes
Self Service Portal
Yes
Taxation & Assessment
Yes
Utility Billing
Yes
Work Order Management
Yes
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
