Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
Since 1982, CompuLink has focused on providing specialized solutions in activity-based Cost, Fund, and Project Accounting and Management tailored for Public Works, Road, Street, Bridge, and Service Departments across cities, counties, and parishes. The Visual R&B IMS® software offers intuitive tools to efficiently oversee Labor, Material, Equipment, and Contract costs, as well as manage all types of Assets, including Fixed and Equipment. Understanding that you juggle numerous tasks, multiple projects, and manage substantial assets over extensive areas, our guiding principle is to ensure a user-friendly interface, allowing your computer to handle the heavy lifting while delivering one-click solutions. With over 20 fully integrated modules and more than 150 submodules, along with an extensive library of 500+ pre-written reports, Visual Road & Bridge IMS® also features a built-in Report Writer, enabling you to create customized reports tailored to your specific needs. This comprehensive suite is designed to streamline project management and enhance overall efficiency in your operations.
API Access
Has API
API Access
Has API
Integrations
CivicPlus Municipal Websites
CivicReady
Facebook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$750.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
CompuLink
Founded
1982
Country
United States
Website
compulink-ltd.com
Product Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Product Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management