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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We enable the implementation of your sector's optimal methods for conducting crime scene investigations through the utilization of real-time data gathering and decision-making software aimed at enhancing investigative results. CiverIncident™ serves as a comprehensive Incident Response and Case Management tool that empowers law enforcement agencies to deploy their Policies and Procedures as workflows on a mobile platform, ensuring proper orchestration and governance—essentially ensuring that tasks are completed correctly, efficiently, and with appropriate resources, all while allowing staff and supervisors to maintain control over timing. Our software accomplishes this through integrated Business Process Management (BPM) and in-line Rule Sets, offering dynamic on-site decision support to significantly boost the outcomes of crime scene investigations. Additionally, it equips agencies with interconnected knowledge databases that can display all current and past cases of an investigative team on a single screen, streamlining the process further. This holistic approach not only enhances efficiency but also fosters collaboration among team members, ultimately leading to more effective resolutions of cases.

Description

Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 

Integrations

5X Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civerex Systems

Founded

1994

Country

Canada

Website

www.civerex.com/major-crimes-case-management.html

Vendor Details

Company Name

Column Technologies

Founded

1998

Country

United States

Website

www.columnit.com

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

Investigation Management

Contact Management Yes 
Data Management No 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling No 

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