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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

Description

Cloud-based software solutions enable fieldwork through tablets or smartphones, allowing for streamlined management of aspects like public works and community development from one centralized platform. iWorQ features a clear pricing model with no fees for individual licenses, and it provides free, unlimited support, training, and updates. Its user-friendly interface ensures that anyone can quickly grasp how to use the software. We can have your system operational in just a few weeks, with services provided by U.S. citizens on American soil. The platform is rigorously vetted to guarantee that its cloud solutions adhere to stringent compliance standards while safeguarding sensitive, unclassified data and hosting regulated workloads. iWorQ also presents a diverse range of CMMS solutions aimed at helping municipalities operate efficiently and effectively. By integrating these tools, cities and counties can enhance their operational capabilities and improve service delivery to their communities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Geotab Yes 
Moneris Yes 
Paymentus Yes 
Questica Performance Yes 
mPACS Yes 

Integrations

Geotab No 
Moneris No 
Paymentus No 
Questica Performance No 
mPACS No 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Pricing Details

$995.00/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Vendor Details

Company Name

iWorQ Systems

Founded

2000

Country

United States

Website

www.iworq.com

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance No 
Document Management No 
Fee Maintenance Yes 
GIS Yes 
Inspection Management Yes 
Letter Generation Yes 
Photo Management No 
Planning & Zoning Yes 
Violation History Yes 
Weed Abatement Control Yes 

Fixed Asset Management

Asset Budgeting Yes 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID No 
Depreciation Management No 
Disposal Management Yes 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing Yes 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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