Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements.
Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.
Description
Cloud-based software solutions enable fieldwork through tablets or smartphones, allowing for streamlined management of aspects like public works and community development from one centralized platform. iWorQ features a clear pricing model with no fees for individual licenses, and it provides free, unlimited support, training, and updates. Its user-friendly interface ensures that anyone can quickly grasp how to use the software. We can have your system operational in just a few weeks, with services provided by U.S. citizens on American soil. The platform is rigorously vetted to guarantee that its cloud solutions adhere to stringent compliance standards while safeguarding sensitive, unclassified data and hosting regulated workloads. iWorQ also presents a diverse range of CMMS solutions aimed at helping municipalities operate efficiently and effectively. By integrating these tools, cities and counties can enhance their operational capabilities and improve service delivery to their communities.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Geotab
Yes
Moneris
Yes
Paymentus
Yes
Questica Performance
Yes
mPACS
Yes
Integrations
Geotab
No
Moneris
No
Paymentus
No
Questica Performance
No
mPACS
No
Pricing Details
Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial
No
Free Version
No
Pricing Details
$995.00/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PSD Citywide
Founded
2003
Country
Canada
Website
www.psdcitywide.com/software-solutions/cmms-system/
Vendor Details
Company Name
iWorQ Systems
Founded
2000
Country
United States
Website
www.iworq.com
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
No
Document Management
No
Fee Maintenance
Yes
GIS
Yes
Inspection Management
Yes
Letter Generation
Yes
Photo Management
No
Planning & Zoning
Yes
Violation History
Yes
Weed Abatement Control
Yes
Fixed Asset Management
Asset Budgeting
Yes
Asset Lifecycle Management
Yes
Audit Trail
Yes
Barcoding / RFID
No
Depreciation Management
No
Disposal Management
Yes
Document Management
Yes
Inventory Tracking
Yes
Tax Management
No
Public Works
Billing & Invoicing
No
Compliance Management
Yes
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
Yes
Fixed Asset Management
Yes
Job Costing
Yes
Project Management
Yes
Service Request Management
Yes
Work Order Management
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes