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features
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support

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Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

Description

Maintenance Manager by Insight works offers a structured approach for maintenance management. Maintenance Manager integrates seamlessly with Microsoft Dynamics 365 Business Central to streamline operational tasks and facilitate efficient asset management. Organizations can make informed decisions with customizable features and real-time insights. Maintenance Manager promotes proactive asset care leading to longer equipment life expectancy and consistent performance. Maintenance Manager will help you achieve a new level of efficiency in maintenance. Benefits - Extend the life of machinery and equipment by maintaining them effectively and systematically. - Reduce unexpected machinery breakdowns through proactive maintenance flags that are set for review as production processes unfold, ensuring timely identification and addressing of maintenance needs. - Minimize expensive repairs and replacements by proactively managing maintenance tasks. -Save time by having instant access to relevant manuals and documents when performing maintenance tasks. - Provide technicians easy access to safety documents and instructions, fostering a safer working environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Geotab Yes 
Microsoft Dynamics 365 Business Central No 
Moneris Yes 
Paymentus Yes 
Questica Performance Yes 
mPACS Yes 

Integrations

Geotab No 
Microsoft Dynamics 365 Business Central Yes 
Moneris No 
Paymentus No 
Questica Performance No 
mPACS No 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Pricing Details

Visit Webpage
Visit the app page
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Vendor Details

Company Name

Insight Works

Founded

2008

Country

Canada

Website

dmsiworks.com

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

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