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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

Description

JobPal is a cloud-based computerized maintenance management system (CMMS) that assists maintenance and facilities teams in overseeing assets across various companies and locations. This platform consolidates work requests, equipment breakdowns, tracking of jobs and work orders, scheduling of preventive maintenance, and maintenance of asset records and service histories, along with managing parts and inventory, suppliers, purchasing, and analytics. Employees can effortlessly submit requests via a portal without the need for logging in, while administrators are responsible for scheduling and assigning tasks, monitoring maintenance activities, and analyzing operational dashboards. Engineers can utilize iOS and Android applications to receive job updates, scan QR codes or barcodes, capture photos and signatures, and continue their work offline until they are ready to sync. JobPal is equipped to handle multi-site operations and offers the flexibility of custom integrations with other business systems. This innovative tool is particularly beneficial for organizations that rely heavily on maintaining equipment and facilities, such as manufacturers and other operations that are asset-intensive, thereby enhancing overall efficiency. With its user-friendly interface and robust features, JobPal streamlines maintenance processes and fosters better communication among teams.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Geotab Yes 
Moneris Yes 
Paymentus Yes 
Questica Performance Yes 
mPACS Yes 

Integrations

Geotab No 
Moneris No 
Paymentus No 
Questica Performance No 
mPACS No 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Pricing Details

The Work Request Portal is free for unlimited staff requesters. Company licences include all modules; administrator/lead and mobile/tablet licences are per user. Paid licence pricing is tailored to the organization. Custom integrations and any third-party software licences are scoped and quoted separately. Ongoing support is included.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Vendor Details

Company Name

RGC Technologies Ltd

Founded

2002

Country

Ireland

Website

www.jobpal.ie/

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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