Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements.
Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.
Description
EDAMS Maintenance Management encompasses every aspect of maintenance oversight, which includes routine, proactive, and preventive measures, along with the effective management and operation of resources within a Municipality or Utility setting. It addresses the diverse range of services offered by the Organization, spanning Water, Sewer, Electricity, Environmental concerns, Roadways and Pavements, Properties and Buildings, Health services, among others. Additionally, the EDAMS Call Centre module provides seamless integration of call center operations with work order management, scheduling, dispatch capabilities, and real-time monitoring features. This module can also function independently as a standalone solution. It facilitates a comprehensive integration of business processes, linking the call center directly to the field teams. Furthermore, EDAMS MMS is equipped with pre-configured lists of Maintenance Activities that embody the industry's best practices, and it has been specifically designed to cater to Utilities equipped with Networks, Facilities, and Plants infrastructure. Ultimately, this comprehensive system enhances operational efficiency and service delivery across various sectors.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Geotab
Yes
Moneris
Yes
Paymentus
Yes
Questica Performance
Yes
mPACS
Yes
Integrations
Geotab
No
Moneris
No
Paymentus
No
Questica Performance
No
mPACS
No
Pricing Details
Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PSD Citywide
Founded
2003
Country
Canada
Website
www.psdcitywide.com/software-solutions/cmms-system/
Vendor Details
Company Name
Hydro-Comp Enterprises
Founded
1986
Country
Cyprus
Website
edams.com/products/asset-management/maintenance-management/
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes