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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Citywide Assets is a robust, enterprise-grade platform designed to centralize and simplify how municipalities oversee their infrastructure. By consolidating data for every asset class into one intuitive interface, it eliminates information silos and provides a comprehensive view of the asset lifecycle—from initial acquisition through to replacement. The solution empowers staff to move beyond reactive maintenance by leveraging advanced risk modeling, condition assessments, and cost-benefit analyses to drive evidence-based investment strategies. As a unified repository, the platform bridges the gap between technical operations and financial reporting. It allows for the creation of intricate asset hierarchies and custom data fields, ensuring that complex systems are tracked with precision. Whether monitoring service levels, meeting regulatory compliance, or generating long-term financial forecasts, Citywide Assets ensures your data is both accurate and actionable.

Description

Companies that leverage data effectively utilize the Tilores API to establish a cohesive customer profile across all their various source systems. They develop real-time solutions that help mitigate risk, detect fraud, and provide tailored digital experiences, all while avoiding engineering complications. The challenges posed by inconsistent, incomplete, and outdated customer information hinder businesses in their efforts to align, strategize, and report accurately. For organizations to harness their customer data effectively, they must first standardize their schemas and integrate both new and historical data seamlessly. However, even after creating a centralized system with unified customer data, it often necessitates dedicated development efforts to enhance its utility. To streamline this process, it's essential for unified customer data to be synchronized back to the individual source systems of each department, turning every system into a distributed source of truth. This approach empowers businesses to manage risk more efficiently, detect fraud proactively, and enhance customer service. By transforming fragmented and isolated customer data into a comprehensive Customer 360 view, organizations can unlock new insights and drive better decision-making. Ultimately, this unification fosters a deeper understanding of customer behavior, enabling continuous improvement and innovation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Geotab Yes 
GraphQL No 
HubSpot CRM No 
HubSpot Customer Platform No 
Moneris Yes 
Paymentus Yes 
Salesforce No 
Snowflake No 
mPACS Yes 

Integrations

Geotab No 
GraphQL Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Moneris No 
Paymentus No 
Salesforce Yes 
Snowflake Yes 
mPACS No 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Pricing Details

$2000/month
Pricing is based on Unified Customer Records (UCRs), which is the ultimate number of customers you have in Tilores, regardless of the number of data records.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/asset-management-services/

Vendor Details

Company Name

Tilores

Founded

2021

Country

Germany

Website

tilores.io

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management Yes 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Alternatives

Alternatives

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