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features
design
support

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Description

Citywide Assets is a robust, enterprise-grade platform designed to centralize and simplify how municipalities oversee their infrastructure. By consolidating data for every asset class into one intuitive interface, it eliminates information silos and provides a comprehensive view of the asset lifecycle—from initial acquisition through to replacement. The solution empowers staff to move beyond reactive maintenance by leveraging advanced risk modeling, condition assessments, and cost-benefit analyses to drive evidence-based investment strategies. As a unified repository, the platform bridges the gap between technical operations and financial reporting. It allows for the creation of intricate asset hierarchies and custom data fields, ensuring that complex systems are tracked with precision. Whether monitoring service levels, meeting regulatory compliance, or generating long-term financial forecasts, Citywide Assets ensures your data is both accurate and actionable.

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Geotab Yes 
Moneris Yes 
Paymentus Yes 
mPACS Yes 
Questica Performance No 

Integrations

Geotab Yes 
Moneris Yes 
Paymentus Yes 
mPACS Yes 
Questica Performance Yes 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/asset-management-services/

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management Yes 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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