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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.

Description

MOCA collects a vast array of behavioral and location data from numerous sources in real-time. This capability empowers organizations and governments to gain valuable insights into customer behavior through location intelligence and marketing automation, facilitating mobile campaigns that enhance audience engagement and retention. By harnessing both digital and physical customer information, we create a seamless omnichannel experience. Our innovative approach to customer interaction elevates engagement to new heights, offering AI-driven marketing solutions that enable profound personalization. Additionally, MOCA’s AI Smart Cities solution for Tourism aids in promoting your country, region, or city effectively. With a focus on a person-centric model, we develop advanced layers that form a digital ecosystem, ensuring that individuals, cities, and organizations receive pertinent information that fuels economic growth in your area. Our award-winning cloud-based platform, built on proprietary machine learning algorithms, provides a deep understanding of the customer journey, influencing behavior and delivering unique, personalized experiences tailored to individual needs. This holistic approach not only enhances customer satisfaction but also drives sustained growth for businesses and communities alike.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Citybase

Country

United States

Website

thecitybase.com

Vendor Details

Company Name

MOCA

Founded

2015

Country

Spain

Website

www.mocaplatform.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

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